ECM Consulting Services - Senior Consultant

Summary/Objective:

We are seeking a motivated and experienced individual with a proven technical background in Enterprise Content Management and Life Sciences to become a key member of our Technology Services Practice.

The candidate should possess technical knowledge of the leading content management platforms and will ideally have work experience in the Life Sciences industry. The successful candidate will be confident working with business and IT groups in R&D and Q&M application business areas.

He/She will be the technical lead for implementing ECM solutions for a wide range of clients.

He/She will engage with clients to understand their business needs, translate those needs into system requirements and lead the implementation of the system to meet those requirements. An understanding of pharmaceutical validation and documentation practices as well as regulations is key.

Responsibilities:

• Work with clients to analyze their processes and define requirements for implementing leading Content Management solutions in the Life Sciences industry
• Translate requirements into configuration and customization elements and ensuring delivery to the client
• Liaise with and lead offshore implementation team during implementation and testing; ability to work well with a diverse and globally distributed team
• Service as the Subject Matter Expert (SME) for Content Management solutions; supporting multiple projects simultaneously
• Lead technical projects and escalate technical project risks/issues in a timely manner, as necessary
• Eagerness to learn and apply new emerging technologies so solve complex business requirements

Additional Skills & Competencies

Additional Skills

The candidate must be strong at communicating with stakeholders of all levels. He/She will possess extensive interpersonal skills and must be able to prepare regular written and verbal presentations, technical documents, and reports
The candidate must be self-driven but must also work well in a team, taking on different roles as needed (dependent on the project situation)
The candidate must be flexible and able to multi-task; can work within an ambiguous, fast-paced environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities

Competencies

Bachelor’s Degree in Computer Science or related field
5-10 years experience in the Life Sciences industry or consulting (R&D and Q&M business processes)
Minimum 5 years experience implementing Content Services/ECM solutions
Experience architecting, installing, designing, implementing, configuring and troubleshooting content management systems
Advanced database skills including knowledge of Oracle and MS SQL Architecture; ability to write complex SQL statements; application-level DBA experience helpful
Experience with validated systems with the ability to produce documentation deliverables and to execute installation procedures and test cases
Knowledge and experience with Veeva Vault (Quality, Regulatory and Clinical), Sparta Trackwise Digital, Salesforce and Generis CARA is highly desired